Bengaluru
Childcare you can trust, at your door
CareBee sends a trained, verified caregiver to your home. Ask for someone right now, or book a visit for any time in the next 29 days.
The CareBee app is coming to the stores soon.
- 6 checks on every caregiver
- A start code at your door
- Free to cancel until 4 hours before
- 6 checkson every caregiver before a first visit
- 2 to 10.5 hoursfor each visit
- 29 daysahead, or as soon as possible
- Up to 3 childrenwith one caregiver, up to 14 years old
How it works
Three steps, and a caregiver is on the way
Three steps on your side. After that you can watch the visit happen.
Step 1
Sign in with your mobile number
Enter your mobile number and the one-time password (OTP) we send you. New here? Your account is created as you sign in.
Step 2
Add your children and your address
Tell us who needs care and where. You do this once.
Step 3
Book a caregiver
Choose the kind of care, the time and how long: 2 to 10.5 hours, right now or any time in the next 29 days.
Then you follow the visit
You always know where your visit stands
Your booking shows each stage as it happens, from the request to the last goodbye.
Finding a caregiver
Your request is offered to verified caregivers near you.
Caregiver confirmed
You see who is coming: their name, experience, languages and phone number.
On the way
You are told the moment they set off.
In progress
And again when they arrive and the visit starts.
Completed
A last note when the visit is finished.
Services
Care for every age
Choose the kind of care when you book. Your request goes only to caregivers who offer it.
Newborn care
For babies in their first months
Infant day care
Daytime care for babies up to about 18 months
Toddler companion
Play and care for children from 1 to 4
After-school care
For school-going children, after school hours
One caregiver looks after up to 3 children in a visit, up to 14 years old.
Your booking
Made for the way a family's day goes
All of it from your booking, on your phone. There is nothing to install.
Right now, or planned
Ask for someone as soon as possible, or choose a time in the next 29 days.
The same visit on several days
Book up to 10 days together. Each day is a booking of its own, to move or cancel without the others.
Ask for someone you know
Choose who is asked first: a caregiver who has come before, or one near you. If they cannot take it, your request goes to the others.
Plans change
Move a visit to another time up to 3 times, make it longer or shorter, or cancel it. Your first change of time is free. Each change after it costs ₹20.
Told at every step
We text you when a caregiver accepts and when they set off. Your booking keeps itself up to date while you watch.
Your say after each visit
Rate a finished visit out of 5. You see each caregiver's rating when you choose who to ask for.
Safety
6 checks before a first visit
Nobody is offered your booking until CareBee has done every one of these.
6 of 6checks passed
A caregiver who has not passed every one of them is never offered a booking.
Interview
We interview every caregiver ourselves.
Government ID
Identity is checked against a government-issued ID.
Address proof
We confirm where each caregiver lives.
Background check
It has to come back clear.
Training
Every caregiver completes CareBee's training.
Skill assessment
Each one has to pass an assessment of their childcare skills.
And on the day of the visit
A start code at your door
Your booking shows a code of 4 digits. The caregiver can only start the visit once you have read it to them at your door.
An emergency button
One press alerts CareBee staff at once, beside the number to call in danger, 112.
Report anything
Say what was not right, during a visit or for 7 days after it. Only CareBee staff read a report.
Paying
A clear price, and fair refunds
You know what a visit costs before you book it, and what comes back if plans change.
The price before you pay
Each kind of care has an hourly price. You see it, and the price of your whole visit, before you book. It does not change afterwards.
Pay here, never in cash
You pay on this site when you book. Do not pay your caregiver in cash or in any other way.
All of it back if nobody can come
If no caregiver takes your request in time, or CareBee cancels your visit, everything you paid goes back.
A receipt for every visit
Your booking shows what was paid, what was kept and what is going back, with a receipt you can print.
If you cancel once a caregiver has accepted
What comes back depends on how long before the visit you cancel.
4 hours or more before the visitAll of it back
Within 5 minutes of your caregiver acceptingAll of it back
Less than 4 hours before50% back
The visit's time has come and your caregiver has not set offAll of it back
Your caregiver is already on the way (call CareBee)Nothing back
Until a caregiver has accepted, cancelling always gives all of it back. Money goes back to where you paid from, and takes 5 to 10 business days to reach you.
Cancelling and refunds, in fullWhere and when
Where CareBee comes to
A visit can be booked for a home in an area CareBee has opened.
Booking is open in
Booking has not opened in any area yet.
8:30 am to 7:00 pm, every dayA visit has to start and end within those hours.
Questions
Common questions
Short answers to what parents ask before a first visit.
Where does CareBee work?
In parts of Bengaluru. Booking has not opened in any area yet.
At what times can a visit be?
Between 8:30 am to 7:00 pm, every day. A visit has to start and end within those hours.
How soon can a caregiver come?
You can ask for someone as soon as possible, or choose a time in the next 29 days. A request for right now is offered to caregivers for a short while. If nobody can take it, we tell you, so you are not left waiting.
What does a visit cost?
Each kind of care has an hourly price. You see it, and the price of your whole visit, before you book. The price you booked at does not change afterwards.
How long can a visit be?
From 2 to 10.5 hours. The booking form shows every length you can choose.
How many children can one caregiver look after?
Up to 3 in one visit. CareBee looks after children up to 14 years old.
Who will come to my home?
Only a caregiver who has passed all 6 of CareBee's checks. As soon as one accepts, you see their name, their experience, the languages they speak and their phone number. Your booking also shows a start code: the caregiver can only start the visit once you have read it to them at your door.
Can I cancel a booking, or change its time?
Yes. You can cancel until your caregiver sets off, and after that by calling CareBee. You can move a visit to another time up to 3 times. Your first change of time is free. Each change after it costs ₹20. In the last 4 hours before a visit a caregiver has accepted, it can still be made longer, but not moved or made shorter.
What do I get back if I cancel?
All of it, until a caregiver has accepted, and after that if the visit is 4 hours or more away. Closer to the visit, part or all of what you paid is kept. Before you cancel, the booking tells you exactly what would come back. The rules in full are on the page about cancelling and refunds.
Can I book the same visit on several days?
Yes. When you book for a time you choose, you can add more days. Each day is a booking of its own, which you can move or cancel without the others.
What if something goes wrong during a visit?
Your booking has an emergency button that alerts CareBee staff at once, beside the number to call in danger, 112. You can also report anything that was not right, during a visit or for 7 days after it. Only CareBee staff read a report.
Do I need to install anything or remember a password?
No. You sign in on this site with your mobile number and a one-time password (OTP) sent to it.
We are welcoming caregivers
Care for children, on your terms
Choose when you work, see what each visit pays before you take it, and be paid for every visit you finish. Applying is free.
Need someone for your child?
Bookings open soon. Sign up, and we will tell you the moment you can book.
The CareBee app is coming to the stores soon.